Privacy policy
What is collected, why, and for how long. Last updated 13 October 2026.
This policy
This policy explains, in general terms, what this website, the waitlist and the Saetta AI account portal collect, why, and how long it is kept. Questions and requests: support@saettaai.com or hello@saettaai.com.
Visiting the website
The account portal uses a necessary cookie (see Cookies). The site and the portal use no analytics or advertising trackers. If you switch between the light and dark themes, your choice is kept in your own browser and is not sent to us.
To deliver pages and to limit abuse, our server processes your network (IP) address.
The waitlist
If you join the waitlist, we keep your email address with details such as the time you joined and your consent. A note to you can also be queued; it is not sent while email delivery is off. No email is sent today.
To limit abuse, the waitlist also keeps salted hashes of the network address used to submit the form. They are kept for at least a day and may be kept longer.
Your entry has no set deletion date. To have it removed or corrected, email support@saettaai.com.
The account portal
If you have an account, we keep information about it, including your email address, a hash of your password (not the password itself), the country you chose, any profile details you add, your authenticator and passkey records, and hashes of your recovery codes. We also keep records of your sessions, and a history of sign-in activity and password changes on your account. These records can include the network address and browser details used.
For API keys we keep records that do not contain the keys themselves. A key's record includes its settings, such as scopes and limits, and can include a network address that used the key. Some API requests and security events are logged with network addresses. Entries in these logs are deleted after a period. An administrative audit log, including account and key changes, is kept without a time limit.
The portal does not send email during the private evaluation. Some messages, such as sign-up verification links, are queued for an administrator instead.
Deleting an account
Delete account in the portal disables the account and revokes its active keys. It removes or replaces much of the account's information, such as profile details, sessions, passkeys, recovery codes, sign-in history and the email address on the account. Some records are kept, including the disabled account record (with its password hash and authenticator record), key records, log entries until they are deleted, the audit log and backups. Messages queued for the account keep your email address, and the account's internal name can include part of it. The account export in the portal does not include every record that is kept.
Backups and location
Waitlist and account data are stored on a server in the Netherlands. Backup copies of this data are kept, including encrypted copies with a storage provider.
Messages you send to our saettaai.com addresses are handled by the email providers we use, so those providers process them.
How we use information
We use this information to run the evaluation, keep accounts and keys secure, prevent abuse, answer you and meet legal obligations. We do not sell personal information and do not use it for advertising.
Your choices
You can ask for a copy of your information, a correction or deletion by emailing support@saettaai.com. We may need to keep some records, as described above. If you are not satisfied with our answer, you can contact the privacy regulator where you live.
Children
The site and the portal are not intended for anyone under 18.
Changes
We may update this policy. The date at the top shows the last change.